What is the minimum order quantity?
One 40 ft reefer container, roughly 24 net tonnes depending on packing. A container can mix several sizes and several cuts, which makes a first trial possible without committing the whole range to a single format.
How long from order to delivery in Europe?
Production, ocean transit and clearance all count. Forwarder quotes usually show 30 to 40 days of transit, while the real door-to-door calendar runs closer to 55 days, more if the order falls during Tet. We budget the real calendar from the quote onwards.
Is there import duty to pay?
The EU-Vietnam free trade agreement, in force since 2020, brings duty on frozen shrimp down to 0 %, provided a compliant EUR.1 certificate of origin is presented. An error on that document pushes the container back to the third-country duty, around 12 %, straight out of your margin.
How is the glazing rate verified?
It is contractual before production, then physically verified during our container inspection: weighing after controlled thawing on a sample, compared with the declared net weight. Glazing declared at 25 % and delivered at 35 % means 10 % of your invoice is water.
Which certifications can you guarantee?
BRC or IFS certified plants, ASC or BAP farms depending on the partner activated. On mangrove Black Tiger from Ca Mau, Naturland and EU Organic are available in limited volume. Certification is verified before each order, not once and for all.
Which port of entry should we use?
Le Havre, Antwerp and Rotterdam are the three relevant entry points for containerised reefer shrimp. The choice depends on your warehouse hinterland, handling costs and border control lead times, not only on the freight rate.
Do you handle private label?
Yes. Packing, labelling and specification are negotiated with the processor. The 400 g retail bag in a 10 kg carton is the reference format for the frozen aisle.
Who is the official importer?
You are. We are the sourcing and quality control agency on the Vietnam side, the importer of record remains your company, with your EORI number and your health approval. We supply the documentary file that makes clearance possible.